Shipping & Returns

Shipping Options

We offer shipping to addresses within the EEA, the United Kingdom, the United States and Canada

Shipping Rates

Greece

Shipping is free for orders above 100 euros.

For orders under 100 euros, a flat shipping rate of 5 euros is applied.

EEA excl. Greece

Shipping is free for orders above 150 euros.

For orders under 150 euros, a flat shipping rate of 15 euros is applied.

United Kingdom, United States & Canada

Shipping is free for orders above 200 euros.

For orders under 200 euros, a flat shipping rate of 20 euros is applied.

Order Processing & Delivery Times

Orders are typically processed and shipped within 1-3 business days of payment confirmation.

Delivery times may vary depending on your location. If your country of residence is not Greece, shipping your goods may take longer than expected.

We work with reputable shipping carriers to deliver your orders safely and efficiently. However, we cannot guarantee delivery times and we are not liable for any delays caused by shipping carriers or other factors beyond our control.

Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

In case of a lost package claim, please note that if your parcel has not been delivered within the estimated date of arrival, as stated in the shipment confirmation e-mail, you must initiate the refund proceedings by contacting us at selini-collections@gmail.com within ten (10) days from the estimated date of arrival. Belated refund requests for lost parcels will not be accepted.

To be eligible for a return, the item(s) must be unworn, unused, in their original packaging, and in the same condition as when you received them. You will also need the receipt or proof of purchase. Any items that show signs of use or damage may not be eligible for a refund or exchange.

If your return is accepted, we’ll give you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Please note that incurring costs of returning a product are covered by the customer, unless the return is due to an error on our behalf. We recommend using a trackable shipping service and purchasing shipping insurance for your return, as we cannot guarantee that we will receive your returned item(s).

Kindly note that due to high duties and customs, we unfortunately cannot accept returns from any country outside the European Union, nor returns on sale items.

lf you have any questions or concerns regarding our Shipping & Returns Policy, please contact us at info@selini-collections.com.